{
  "conversations": [
    {
      "id": 3,
      "visitor_id": "v_k5qa8hqi31789709856859",
      "visitor_name": "kaje123",
      "visitor_page": "/demo.html",
      "status": "human",
      "last_message": "baik kak , akan kami bantu daftarkan",
      "created_at": "2026-09-18T06:20:48.587Z",
      "updated_at": "2026-09-18T06:21:31.926Z"
    },
    {
      "id": 4,
      "visitor_id": "46d4f37e5407d3cc",
      "visitor_name": "kaje123",
      "visitor_ip": "::1",
      "visitor_country": "Local",
      "visitor_region": "",
      "visitor_city": "",
      "visitor_page": "chat-window",
      "status": "ai",
      "last_message": "halo kak , ada yang bisa kami bantu?",
      "created_at": "2026-09-18T06:27:20.193Z",
      "updated_at": "2026-09-18T06:32:44.220Z"
    }
  ],
  "messages": [
    {
      "id": 16,
      "conversation_id": 3,
      "sender": "user",
      "content": "halo , bisa bantu daftarkan",
      "created_at": "2026-09-18T06:21:05.024Z"
    },
    {
      "id": 17,
      "conversation_id": 3,
      "sender": "user",
      "content": "bisa bantu daftarkan",
      "created_at": "2026-09-18T06:21:22.602Z"
    },
    {
      "id": 18,
      "conversation_id": 3,
      "sender": "agent",
      "content": "baik kak , akan kami bantu daftarkan",
      "created_at": "2026-09-18T06:21:31.926Z"
    },
    {
      "id": 19,
      "conversation_id": 4,
      "sender": "user",
      "content": "halo kak , ada yang bisa kami bantu?",
      "created_at": "2026-09-18T06:32:44.220Z"
    }
  ],
  "commands": [
    {
      "id": 1,
      "keyword": "bantu daftarkan",
      "type": "redirect",
      "target": "https://example.com/daftar",
      "message": "Tentu! Silakan daftar di halaman berikut ya: https://example.com/daftar",
      "enabled": true
    },
    {
      "id": 2,
      "keyword": "harga",
      "type": "ai",
      "custom_prompt": "Jelaskan daftar harga produk dengan detail dan ramah.",
      "enabled": true
    }
  ],
  "canned": [
    {
      "id": 1,
      "title": "Sapaan",
      "content": "Halo! Terima kasih sudah menghubungi kami. Ada yang bisa dibantu?"
    },
    {
      "id": 2,
      "title": "Terima kasih",
      "content": "Terima kasih atas kesabarannya 🙏"
    },
    {
      "id": 3,
      "title": "Mohon tunggu",
      "content": "Mohon tunggu sebentar ya, saya cek dulu."
    },
    {
      "id": 4,
      "title": "CS offline",
      "content": "CS kami sedang offline. Silakan tinggalkan pesan atau hubungi WhatsApp 0812-3456-7890."
    }
  ],
  "settings": {
    "ai_name": "Gagatoto",
    "business_name": "Gagatoto",
    "ai_enabled": "0",
    "welcome_message": "Selamat Datang di Gagatoto ada yang bisa kami bantu?",
    "ai_prompt": "Kamu adalah {ai_name}, customer service dari {business_name}.\nJawab ramah, sopan, singkat (maks 3 kalimat), Bahasa Indonesia.\nJika tidak tahu, arahkan ke CS manusia.",
    "auto_close_minutes": "20"
  },
  "counters": {
    "conversation": 4,
    "message": 19,
    "canned": 4,
    "command": 2
  }
}